Ekene Azutoru - Operations & Project Management Professional - Operations & Project Management Professional

About

Highly organized and results-driven professional with a proven track record in optimizing administrative processes, facilitating high-impact projects, and enhancing operational efficiency within fast-paced, multicultural environments. Leverages strong organizational and communication skills, complemented by recent product management training, to drive successful initiatives and support senior leadership in achieving strategic objectives. Adept at coordinating logistics, managing detailed records, and implementing technology solutions to streamline workflows and improve user satisfaction.

Work Experience

Facilitator

Plenum School Management Systems

Apr 2020 - Jul 2022

Lagos, Lagos State, NG

Delivered client training and conducted user research for a school management system, driving significant increases in software adoption and user satisfaction.

Delivered impactful training sessions to clients, leading to a 40% increase in software adoption and demonstrably higher user satisfaction.
Conducted in-depth user research to gather actionable insights, directly informing product improvements that enhanced user experience and reduced support requests by 20%.

Educational Consultant

Impact Trust Edu Consultant

Jan 2017 - Mar 2020

Lagos, Lagos State, NG

Guided over 1,000 students and implemented technological solutions to enhance academic journeys and streamline admissions processes.

Spearheaded comprehensive guidance and counseling programs for over 1,000 students, significantly increasing student retention rates by 30%.
Implemented innovative tech solutions for online admissions, successfully streamlining processes and reducing application turnaround time by 25%.

Education

Product Management

Altschool Africa

Jul 2023 - Aug 2024

Lagos, Lagos State, NG

Political Science

National Open University of Nigeria (NOUN)

Jan 2017 - Jan 2021

Lagos, Lagos State, NG

Volunteer

Community Outreach Coordinator

Youth Empowerment Initiative

Jan 2020 - Dec 2022

Lagos, Lagos State, NG

Orchestrated educational programs and fundraising initiatives, expanding learning access for over 300 underprivileged youth and securing vital project funding.

Organized and led impactful educational programs for over 300 underprivileged youth, significantly increasing their access to critical learning resources.
Coordinated effectively with local organizations to secure essential funding and resources, successfully raising $1,000 to directly support high-impact community projects.

Languages

English

Skills

Project & Operations Management

Project Management
Process Optimization
Logistics Coordination
Scheduling
Administrative Support
Executive Support
Record Keeping
Program Management

Product & User Experience

Product Management
User Research
User Experience (UX)
Product Improvement
Software Adoption
Customer Satisfaction

Data & Analysis

Research & Analysis
Data Analysis
Insight Generation

Client & Stakeholder Engagement

Customer Relationship Management (CRM)
Client Training
Stakeholder Management
Communication
Community Engagement
Fundraising

Technical Proficiency

Microsoft Office Suite
SharePoint
Tech Solutions Implementation
Online Admissions Systems

Soft Skills

Adaptability
Organizational Skills
Multitasking
Problem-Solving
Leadership
Strategic Prioritization

Interests

Product Development

Educational Technology

Project Management

Innovation & Technology

Administration